FAQ

Check out our FAQs, if you can’t find an answer please email us at info@bellaaccess.com or call us on 0844 770 9580

Do I need to be trained?
Yes! We recommend that the person who will be operating the machine is trained to correct standard there are various type of training we can offer, please speak to the hire desk for more details.

Do I need Insurance?
Yes! Under CPA Terms and conditions it states that it is the hirers responsibility to ensure that they are fully covered when Hiring the machine. If you are unsure what type of insurance speak to our hire desk and ask about more information on “Hired In Plant Insurance”

Do I need an Harness?
Yes! But….. It is only recommended that you use an harness in all boom type machines only.

What checks do I need to do when the machine is on hire?
It becomes the hirers responsibility to ensure that daily checks are performed on the machines. These are: Water and Oil Levels, Tyre Pressures, Wheel Nuts, Safety Systems, Damage and Function Check. For more of a detailed look at the daily checks please speak to the hire desk or consult the operators manual located in the black document box of the machine.

What is a LOLER Certificate?
This is a certificate to show that the machine has been tested and meets all of the required standards. These Certificates are located in the black document boxes on all of our machines.

What is Working Height and Platform Height?
Working Height = the height in which your hands can reach too to carry out your job. This is normally based on 2 meters from your platform Height ie: if you platform height is 10m then you’re working height will be 12m.

What is Platform Height?
Platform Height = This is the height your feet stand at in the scissor lift or boom lift.

Do your machines have non-marking tyres?
Only our electric range have standard non marking tyres. However we can offer tyre covers to fit the diesel range if your job requires specific non marking tyres.

What does stowed mean?
This is when the machine is at its fully lowered position, However all of our scissors lifts have fold down handrails so if you do have a height restriction then we will almost certainly have a machine for the job.

Are there any additional costs I need to know about when hiring?
If you have a diesel machine then you will be charged for the diesel you use at the end of the contract. If you fill the machine back up then there will be no charge. You will also be charged if the machine comes back damaged or if the machine comes back dirty.

National IPAF Training Courses from Bella Access

Training Courses

We offer a full range of IPAF and other safety training courses for working at height.

Call 0800 0315175 now to book your place or take a look at our full list of courses

Book your place online now
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I have been able to build a strong relationship with Bella Access over the last few years and they have provided a fantastic service, their product knowledge of machines is great, if there is something that is not listed within their product guide then they will go all out to find me the correct machine for the job. It’s great to always have a friendly voice on the end of the phone.

Aerotherm Group
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I have been working with Jason and the team for over a number of years and have always had a great service from them, their machines are on site when they say they are going to be and I find that their machines are reliable and in good condition.

I always like to know who I am dealing with each time I call and like the fact that am not getting put through to a call centre where the person on the other end of the phone does not know who I am. They always go that extra mile for us.

Melvin Austin (ACL Ltd) MJ Barrett group of companies
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It's great to deal with a family run business as you always now that you will get a professional service, Bella have provided an excellent service for us, there rates and machine quality are very good. I am able to always able get hold of someone even out of hours which is good to know. If I ever have a problem with the account it is looked at and dealt with straight away and not left hanging around. I would highly recommend Bella for local and national work.

Rob, RMC Roofing

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